Dear users,
Take Control Program will be moving to CARiNG Pharmacy Stamp System. Please ensure you complete any redemptions by 28 February 2025.
Note that this website will no longer be available for use after 1st March 2025
Terms and conditions
- All rewards are while stocks last
- Take Control reserves the right to cancel or withdraw rewards without prior notice
- Rewards are not exchangeable
- Rewards are not transferable
- Rewards are redeemable and earnable by Take Control members only.
Privacy Policy
Introduction and scope
This Privacy Policy ("Policy") describes how Zerorange Healthcare Sdn Bhd (hereinafter refer to as
Zerorange Healthcare), doing business as Take Control Program uses and shares personal data
collected through the Take Control Program website, personal details and surveys, and related social
media and marketing activities (the "Services").
1. Personal Data we collect
We collect the personal data, whether true or not, that you choose to submit to us through the Take
Control Program website upon registration. Personal Information that may be collected by
Zerorange Healthcare will include your name, identification number, your age, date of birth, gender,
phone number, e-mail address, password, state of residence and any other contact information.
2. Information automatically collected
We may automatically collect online use information when you visit our website. This information
may include information about your Internet service provider, your computer/mobile device
operating system, browser type, type of mobile device, the unique device identifier for your mobile
device, domain name, Internet protocol (IP) address, the pages you visit on our website, the times of
visit and your access times. To facilitate automatic collection of data about your device and activity,
we store cookies and similar technologies on your device. IF YOU DO NOT CONSENT OR AGREE TO
THE COLLECTION, PROCESSING AND USAGE OF YOUR PERSONAL DATA AS DESCRIBED IN THISPOLICY,
PLEASE DO NOT VISIT OR ACCESS OUR WEBSITE, OR USE OR SUBMIT ANY INFORMATION
WHATSOEVER TO US THROUGH THE TAKE CONTROL PROGRAM WEBSITE OR OTHERWISE.
Information Use
Zerorange Healthcare may use information about you or others that you have provided on your own
volition for purposes described in this Policy or disclosed to you on our website or with our Services.
We may use information about you or others that you provided to
- Process and manage your purchase and use of products and services, including your accounts and program participation, and your use of the website.
- Create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs, including remembering your preferences.
- Communicate with you about your orders or purchases, your accounts and program participation, and your requests for information.
- Communicate with you about our client’s brands, products, events, or other promotional marketing and advertising purposes, including co-branded offers and affiliate and partner offers in relation to healthcare and pharmaceutical products.
- For internal operations, including troubleshooting, data analysis, testing, research, audit and service improvement.
- To prevent, screen or investigate any actual or suspected or reported violations of the terms of usage of our Take Control Program website, fraud, unlawful activity, omission or misconduct.
- To maintain and administer any software updates or other updates and support which may be required from time to time to ensure the smooth running of the Take Control Program website and the services therein.
Any other purposes which we may notify you of at the time of obtaining your consent, unless the
processing of the applicable data without your consent is permitted by the privacy laws.
The data we collect is transferred to servers located in our cloud computing provider, Amazon Web
Services (AWS); some personal data may be transferred to other vendors who provide services to
Zerorange Healthcare, including the principal vendors listed here.
Information we share with others
Zerorange Healthcare treats your personal data as confidential, and only shares it in limited
circumstances as described in this Policy. We share personal data with our contractors who provide
services to us; such as website hosts, and email vendors. Our principal contractor is Avariant
Consulting. We share non personal data to our client and vendor who supports in this Take Control
Program. Non personal data that we share to our client and vendors include product purchase
history, redemption rewards history, place of purchase, state of residence and age. Our principal
client is Eurodrug Laboratories (M) Sdn Bhd which supports this Take Control Program, and vendor is
Caring Pharmacy Retail Management Sdn Bhd. We do not share your personal data such as name,
email address and phone numbers to our client and vendors to protect your confidential
information.
Notwithstanding the above, third parties may illegally and unlawfully intercept or access personal
data transmitted to or contained on the website, technologies may malfunction or not work as
anticipated, or someone may access, abuse or misuse information through no fault of ours. Whilst
we use reasonable security measures to protect your personal data as required by law, however
there is and can be no guarantee of absolute security such as when unauthorized disclosure arises
from malicious and sophisticated hacking by malcontents through no fault of ours.
Your choices about personal information
Zerorange Healthcare offers choices for you to request to access, update or change your personal
information and how we communicate with you. Here are some of the ways you can request
changes:
- Correct your personal information and reset password
- Delete your data and account
- Contact us by mail at the address below in the "How to Contact Us" section
- Send us an email at support@takecontrol.today
Zerorange Healthcare will not retain your personal information one year after termination of your
account and such information will be erased thereafter. We are not responsible for informing third
parties or affiliates with whom we have already shared your personal information of any changes
requested pursuant to this section, or for removing information from or causing information to be
removed from the databases or records of such entities.
Take Control Program Rewards Verification and redemption
All receipts submitted by the user will be stored and they are subject to verification process by
Zerorange Healthcare for the purpose of rewards redemption. Zerorange Healthcare has the right to
review to accept or reject, in its absolute discretion, the receipt information uploaded by the user, if
there is any discrepancy. Necessary action will be taken as Zerorange Healthcare deems proper and
appropriate depending on the prevailing circumstances and you may be contacted, even though
Zerorange has no obligation to do so, to rectify the receipt(s) or to reupload the receipt(s) in case of
discrepancy in order to qualify for rewards redemption. Failing to do so may disqualify your rewards
redemption. All action and/or decisions taken and made by Zerorange shall be deemed to be final,
and they are not subject to dispute and/or challenge under any circumstances whatsoever.
Privacy Policy Updates
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise
portions of this Policy at any time. When we do so, we will post the new policy on this page and
change the date at the top of the policy.
We encourage you to check the date of our policy when you visit this website for any updates or
changes. We will notify you of any modified versions of the policy that might materially affect the
way we use or disclose your personal information or information of others that you provided.
How to Contact Us
If you have any questions or concerns about this Policy or the practices described herein, you
may contact us at support@takecontrol.today or by mail to:
ZERORANGE HEALTHCARE SDN BHD (1313268-H)
D6-5-2, Dana 1 Commercial Centre
Jalan PJU 1A/46, Ara Damansara
47301 Petaling Jaya, Selangor, Malaysia
Zerorange Healthcare Website
D6-5-2, Dana 1 Commercial Centre
Jalan PJU 1A/46, Ara Damansara
47301 Petaling Jaya, Selangor, Malaysia
Zerorange Healthcare Website
We will use our endeavours to deal with any complaint or grievance that you may have fairly and as
soon as is practicably possible.